The Art of Creating Consumer Touchpoints That Increase Brand Loyalty

Brand loyalty is one of the most valuable assets a brand can posses. When consumers know, like, and trust you they buy. When you provide a product or service that makes their life better and deliver on your promise, they become loyal. And loyalty translates into profits, meaning long-term profitability. One of the best ways to earn brand loyalty is to created consumer touchpoints that deliver on your brand's promise and keep them "warm" until … Read more

Building Social Capital

Social Capital is the currency of the internet. The more you have, the easier it is to get things done and get people behind what you're doing. Once you spend a day shooting the breeze online, you'll quickly see just how big the gap between social capital actually is. One influencer can have a bigger impact than thousands of people, and do so more quickly. While obtaining social capital can seem elusive, it's really not. Unless you're a … Read more

The Secret to Getting People to Attend Your Events and Participate

Experiential Marketing, including events, does three very important things for a brand... 1. Increase & Create Brand Awareness 2. Increase Customer Product Knowledge 3. Increase Sales Special Events have a direct impact on the bottom line and can create a much more effective marketing program if integrated with other marketing campaigns. The problem: Not everyone knows how to create a brand experience that's cohesive with the … Read more

21 Experiential Marketing Ideas For Brands

Experiential Marketing is a practice that allows consumers to experience, sample, and/or test out a brand, product, or service in an attempt to create an emotional connection. The purpose of utilizing experiential marketing campaigns is to create an experience that allows consumers to engage and connect with your brand in a real-life, organic, and sensory fashion. Some of the benefits of experiential marketing are increased brand awareness, … Read more

The Number One Reason Why Your Business Isn’t Growing

The short version: You're not focusing on PGAs.   The extended version: There are three types of businesses in any given industry; the rockstars, the average joes, and the benchwarmers. Look around in your space and you'll see that it isn't hard to see who is who. (Which one are you?) There's one very important area of activity that separates the highly successful from those struggling to get recognized, PGA. No, I'm not … Read more

Branding vs. Marketing: What’s the Difference?

Companies around the globe spend billions of dollars annually to get in front of their clients and consumers. Yet and still, I find that some folks, even brilliant professionals, mix up marketing and branding. While the two are related, they serve two different functions. Branding vs. Marketing The simplest way to explain the difference between branding and marketing is the difference between a strategy and a tactic. Branding is the process … Read more

What Do Open Rates and Clickthroughs Really Mean?

Email marketing is one of those "beauty ugly" kind of things. You know, a gift and a curse at the same time. The ROI of email is amazing, so on one hand a good email program can change your entire business for the better. On the other hand, there are way too many things to monitor and manage when it comes to email marketing. You can lose your mind dealing with email if you're not careful, trust me, I'm speaking from experience (I kid). When it … Read more

4 Low Cost Ways To Get Exposure for Your Business

Many business owners and brand managers have big brand aspirations with small business budgets. So the name of the game from an entrepreneurial stand point is ROI, bang for your buck, added value, or making your dollars stretch. This digital age making it very easy for small businesses to compete with the big mega brands. One of the struggles I come across most when talking with business owners and brand managers is finding creative, but more … Read more